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Privacy & document handling

How we coordinate your engagement and handle the details.

Information we collect

We collect the contact details you submit, information needed to scope and deliver your engagement, uploaded documents, payment records, and account identity supplied at sign-in. General inquiry forms are not intended for tax identifiers or financial documents.

How information is used

Information is used to respond to inquiries, coordinate engagements, prepare agreed work, obtain approvals, manage payments, and meet applicable recordkeeping obligations. Newsletter consent is separate and optional.

Who can access it

Your engagement records are available to you and authorized coordination staff. Assigned specialist providers receive access for their engagement responsibilities. Records may be processed by authorized service providers, including hosting, identity, storage, and payment providers. Any applicable cross-border processing and required disclosures are addressed before work is accepted.

Retention and requests

Records are retained for engagement delivery and applicable legal, tax, and recordkeeping obligations. Contact the team to discuss access, correction, deletion, or the retention period applicable to your records. A request may be limited by an obligation to preserve records.

Contact

Use the contact page to ask about your records or privacy arrangements.

Analytics and cookies

The site records aggregate counts of article visits, service-page visits, and service-finder completions without placing financial details in analytics. With your permission, Google Analytics uses cookies to measure visits to public pages. Analytics is not enabled on client portal, sign-in, checkout, or download pages, and we exclude URL query strings and form contents. You can accept, decline, or withdraw analytics consent using Cookie preferences. Sign-in and payment services may use essential cookies. Advertising features are disabled.

Contact the team