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Service terms

How we coordinate your engagement and handle the details.

Your engagement

The accepted scope identifies the contracting entity, responsible delivery arrangements, service, periods, jurisdictions, fees, and deliverables. A catalogue listing or inquiry is not acceptance of an engagement.

Your responsibilities

Provide complete and accurate records, respond to reasonable requests, and review drafts and authorizations. Notify the team of relevant changes. Payment does not authorize signing or submission of a filing.

Timing

Delivery timing begins after complete documents, confirmed scope, approvals, and required payments. Government processing and third-party response times are separate.

Changes and corrections

Additional work requires an itemized quote and explicit approval. Correcting our own error is not charged as an additional service.

Monthly services

When you accept recurring billing at checkout, the displayed monthly base fee is charged immediately and renews automatically each month until cancelled. One-time formation and setup charges apply only to the initial payment. Additional hours, work and expenses require a separate itemized proposal and your approval before work or payment.

Contact and contracting details

The contracting entity and contact details are identified before an engagement is accepted and before online purchasing is activated.

Contact the team